MY RESIDENCE

Your Residence

Everything you need to manage your home, in one place.
Access key information, report issues, and find guidance on services, utilities, and building procedures.
Designed to help you handle day-to-day matters quickly and clearly.

Report a Maintenance issue

Click here to report a new maintenance issue. Our team will contact you via chat or mobile to schedule repairs.

Upload images/videos for clarity.
Is the issue related to communal area? Click here

Guides & Information

Home Appliance Manuals

Utilities & Energy

Waste & Recycling

Insurance

Water & Heating Meters

Fire Safety

Parcels, Parking, FOBs

Parcels & Deliveries Policy

Parking Arrangements at Silverleaf House

Fob Purchase Procedure

Contact our 24 Hours Team

Ground floor entrance of Building B3 - Concierge Desk
Email: concierge@the-verdean.co.ukPhone: 020 3978 9965