Manage your home, services, and requests in one place. Access essential information, book services, and report issues easily.
Report a Maintenance issue
Our team will contact you via chat or mobile to schedule repairs.
Upload images/videos for clarity.
Upload images/videos for clarity.
Download the iOS and Android app
Receive updates for maintenance requests and chat messages.
Follow your service and marketplace order status in real time.
Never miss announcements from the Prime team.
📲 iPhone / iPad – Download from the App Store
📲 Android devices – Download from Google Play
Follow your service and marketplace order status in real time.
Never miss announcements from the Prime team.
📲 iPhone / iPad – Download from the App Store
📲 Android devices – Download from Google Play
Book home services with Trust
We work with a curated selection of approved suppliers to support daily living at Chelsea Botanica. Each provider is vetted to ensure consistent, high-quality service.
Explore and book below.
Can’t find the service you need?
Explore and book below.
Can’t find the service you need?
Let us know
Most Popular Verified suppliers
Apartment Cleaning
Handyman & Fixes
Dry Cleaning or Laundry
Certified engineers
Moving in or Moving out ?
Moving in ←
RecommEnded Supplier
Professional Home Cleaning
Professional deep cleaning to leave your home spotless and move-out ready.
RecommEnded Supplier
FURNITURE ASSEMBLY & HANDYMAN SERVICES
Fix, install, or adjust anything before or after you move out.
RecommEnded Supplier
REMOVAL, RELOCATION &
STORAGE
STORAGE
Moving in, temporary storage, or staggered delivery. One supplier, no chaos.
Moving out→
RecommEnded Supplier
END OF TENENCY CLEANING
Professional deep cleaning to leave your home spotless and move-out ready.
RecommEnded Supplier
HANDYMAN SERVICES
Fix, install, or adjust anything before or after you move out.
RecommEnded Supplier
REMOVAL, RELOCATION &
STORAGE SERVICE
STORAGE SERVICE
Stress-free moving, storage, and relocation handled by trusted professionals.
REQUEST A SERVICE
Can’t find the service you need?
Let us know. We’ll review your request, source a trusted provider, and make it available for the app for easy trusted booking.
Let us know. We’ll review your request, source a trusted provider, and make it available for the app for easy trusted booking.
Frequently Asked Questions
Help Shape Life at The Prime
We’re always looking for ways to improve your experience - both in the app and across the building.
Have an idea that would make life here better?
It could be about:
Community events or social gatherings
Wellness activities or fitness classes
Better communication or updates
New amenities or shared spaces
Sustainability initiatives
Security or access improvements
Local partnerships or resident perks
New on-demand services
Improvements to the app
Anything that would make daily life smoother
If something matters to you, it likely matters to others too.
We review every suggestion and use resident feedback to guide future improvements.
Have an idea that would make life here better?
It could be about:
Community events or social gatherings
Wellness activities or fitness classes
Better communication or updates
New amenities or shared spaces
Sustainability initiatives
Security or access improvements
Local partnerships or resident perks
New on-demand services
Improvements to the app
Anything that would make daily life smoother
If something matters to you, it likely matters to others too.
We review every suggestion and use resident feedback to guide future improvements.
