Contact The Prime


Use the form below to contact The Prime team. Further contact details are available below.

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Help Shape Life at The Prime

We’re always looking for ways to improve your experience - both in the app and across the building.

Have an idea that would make life here better?

It could be about:

Community events or social gatherings
Wellness activities or fitness classes
Better communication or updates
New amenities or shared spaces
Sustainability initiatives
Security or access improvements
Local partnerships or resident perks
New on-demand services
Improvements to the app
Anything that would make daily life smoother

If something matters to you, it likely matters to others too.

We review every suggestion and use resident feedback to guide future improvements.

Please leave a quick review on Trustpilot

Takes 60 seconds
Just share what was done + how it went

If POD has helped you - even once - a short Trustpilot review makes a real difference. 
It helps other residents know what to expect and pushes POD to keep standards high.
Leave a review for POD

Contact our 24 Hours Team

Ground floor entrance of Building B3 - Concierge Desk
Email: concierge@the-prime.comPhone: +971 50 274 7893